Today we’re announcing a new release of our software.
This new version includes a variety of new features and bug fixes, the most important of them being : multiple operators accounts
In the following lines we’ll try to cover a basic explanation about the process of creating a new operator account.
First you’ll need a login page for your operators. This is the page where your agents can sign in and respond to new conversations.
To create such a page you’ll need to go to Setup->Operators login page and enter a page name and title.
The page’s URL will look something like this: http://www.hubtalk.com/mypage.
After that you can go and create new operator accounts in Setup->Operators->New operator
As always, we’d love to hear from you about your experiences with this release. You can contact us in a variety of ways:
Facebook : http://www.facebook.com/hubtalk