Category Archives: Features

everything about old and new features

Welcome message trigger based on device

This is a small update. You can now enable/ disable welcome message trigger based on the device: Desktop or mobile. All setup can be made from Setup -> Widgets -> [ Select widget ] -> First message As always we’d … Continue reading

Posted in Features, Updates | Tagged , , , | Comments Off on Welcome message trigger based on device

Closed chat on mobile devices

Posted in Features, Updates | Tagged , , | Comments Off on Closed chat on mobile devices

Download conversations to HTML files

Posted in Features, Improvements | Tagged , , , , | Comments Off on Download conversations to HTML files

Is Typing … app

Posted in Features | Tagged , | Comments Off on Is Typing … app

Send chat conversation to email

Posted in Features | Tagged , | Comments Off on Send chat conversation to email

Live chat for Opencart 3 and Opencart 2

Posted in Features | Tagged , , , , , | Comments Off on Live chat for Opencart 3 and Opencart 2

Command line on XMPP

While our dashboard offers a lot of information about website visitors, being connected from your mobile device via xmpp doesn’t offer the same experience. That’s why today we’re introducing command line on XMPP connections.

Posted in Features | Tagged , , | Comments Off on Command line on XMPP

Live chat – Contact form

We’re happy to announce a new cool feature that will help you speed up the process of providing support to your clients.

Posted in Features | Tagged , | Comments Off on Live chat – Contact form

Reduce shopping cart abandonment with the help of live chat

Posted in Features | Tagged , , | Comments Off on Reduce shopping cart abandonment with the help of live chat

View all visitors

Today we’re happy to release a new version of our software. Besides the usual bug fixes , we’re also introducing a new feature that will allow you to split your visitors into assigned and all. All Visitors Now you have … Continue reading

Posted in Features, Improvements | Tagged , | Comments Off on View all visitors