We’ve just released the 14th beta version of our software combined with a new version(v1.3.0) of the chat-widget.
Highlights of beta 14 include:
Major speed improvements when a chat-widget has 2 or more visitors
Operators can view the US visitors state(not just the city)
Close conversation button
Operators and visitors(starting chat-widget 1.3.0) can now close the conversations any time by pressing the “close conversation” button
Limit the number of visitors that can be auto-assigned to an operator
Every visitor that is connected to a chat-widget is auto-assigned to an operator(if any is available). Now you can set some rules in order to not `overwhelm` the operator, by setting a maximum number of visitors that can be auto-assigned. This settings are separated for every operator account.
Again…don’t forget to contact us in a variety of ways:
Facebook : http://www.facebook.com/hubtalk