Live Chat 3.0 is finally here

This is a major release for us. After more than 3 months of work the version 3.0 of our live chat widget is finally here.

Flat Design

The new UI is more simplified,with a minimalistic design approach that emphasizes usability, clean, open space, crisp edges, bright colors and two-dimensional/flat illustrations. For every operator you can attach an image and define his support role(technical, sales, etc).
HubTalk live chat

Multiple Themes

You can also change between multiple themes to make the chat widget fit seamlessly into your website’s layout with just a simple click.
multiple_themes

30+ Languages

Now you can offer a chat window in multiple languages. At the moment 31 languages are supported: Arabic, Azerbaijani, Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Hebrew, Hungarian, Indonesian, Italian, Korean, Lithuanian, Latvian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Swedish, Slovak, Turkish, Ukrainian and Vietnamese. Special thanks to those who help us with translations.

NOTE: In order for operator changes to take effect, the operator need to be offline.

As always, we’d love to hear from you about your experiences with this release. You can contact us in a variety of ways:
Facebook : http://www.facebook.com/hubtalk
Twitter: https://twitter.com/#!/HubTalkOnline
G+: https://plus.google.com/+Hubtalk

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Introducing Web Notifications for HubTalk Live Chat

We’d like to introduce you some new useful features we just added to our service.

New message notifications

Missing a conversations is always frustrating. Sound notifications are good, but not enough. Now you have the possibility to be visually notified every time an user is sending you a message,even if you’re browsing on other websites.
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Chat widget 2.16 – Connect only if the page is visible

Last night we released Chat widget 2.16, the latest version of our chat service.
Now your visitors will connect to chat only if the webpage is visible. This way operators will avoid conversations with clients that are not on their website, they have the browser minimized or they’re viewing other sites in separate tabs.
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Current page and operator’s image

Hello. We are happy to announce HubTalk 1.6 today. We concentrated mostly on stability and improvements, but we also added two new features.
One feature is the ability for operators to upload an image. This comes as a first step in the process of releasing a new chat – widget that will have have the ability to choose avatar images for operators.
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Chat widget 2.15 : multiple languages

Today we’re happy to announce you the release of chat-widget v.2.15.
Now you have the possibility to change the widget language. For the moment we support 14 languages and we plan to add more in the future weeks.
Supported languages are : Danish, Dutch, English, French, German, Italian ,Malay, Norwegian, Polish, Romanian, Russian, Spanish, Swedish, Turkish
By default all widgets are set on English.
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HubTalk live chat now with SSL support

We’re happy to announce the release of chat widget 2.13 . One major feature is SSL support.
With other words , now you can install the chat widget on secure websites (https).
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HubTalk, Prestashop and CloudFlare Rocket Loader

We’ve updated the Prestashop Module to version 1.1
The module now has support for CloudFlare Rocket Loader.
All you need to do is:
1. Enable ‘Is CloudFlare Rocket Loader enabled on your shop?’ from Prestashop Admin -> HubTalk Module config
2. If you have Prestashop 1.6 make sure your minimum version is 1.6.0.9. If you have Prestashop 1.5 ignore step 3
3. Make sure ‘Move JavaScript to the end’ option from Advanced Parameters -> Performance -> CCC is disabled (option is available only on version 1.6.0.9 or higher)
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Chat widget 2.12 released

We’re happy to announce the release of chat widget 2.12.0 today. Besides the usual improvements and small bug fixes the main feature is the possibility to find URLs in the conversation and converting them into clickable links.
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New prestashop page and module update

Following our latest release Version 1.2 , chat-widget 2.11 released : Prestashop module we’re releasing a new improved version for the Prestashop module.

Besides the Current shopping cart feature, the update also provides the operators with two more valuable information:
Orders history which will help you understand what kind of products a certain customer has previous bought from you, and Product manager and easy and fast way to browse and search through the list of all your shop’s products.
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Version 1.2 , chat-widget 2.11 released : Prestashop module

We are happy to announce HubTalk 1.2 today. We mostly concentrated on stability and improvements.
One more major feature to this is the Prestashop module. For those of you who don’t know PrestaShop is a free, open source e-commerce solution.
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